For over 35 years, The Service Center has been providing incentives, fulfillment and communications
services to clients in the forefront of their industries. The Service Center provides top tier services to clients in the form of:

– Check Writing – Rebates – Sweepstakes – Contest Management – Kitting – Collateral Fulfillment – Donation Response Management

From Fortune 500 companies to local, national and international firms which cover industries such as
automotive, oil and gas, consumer packaged goods, nonprofits, restaurants, cellular communication and energy providers.

REAL CASE. REAL CHALLENGE. REAL SOLUTION

โ€œFROM PAPER-BASED ACCOUNTS PAYABLE OPERATIONS TO MODERN & DIGITIZED ACCOUNTS PAYABLE AUTOMATION IN MARKETING FULFILLMENT INDUSTRYโ€

Challenge

To effectively manage the business, the management knew that The Service Center needed to be lean and reduce paper consumption to increase productivity, reduce cost of paper and allocate human resources to other departments in the company. Because of the nature of The Service Centerโ€™s business, company deals with many different suppliers. These suppliers may differ marketing campaign by marketing campaign. Depends on the marketing campaign, The Service Center may process invoices from same vendors again and again.

Repetition of vendor invoice processing becomes a routine task that consumes too much time and money for the company.

Solution

eBA Accounts Payable Automation solution was developed to address the vendor invoice processing operations and financial requirements for The Service Center in general. In addition, the eBA solution was utilized to provide a user friendly environment to include simple forms for data input, workflow to manage notifications and approvals and document management to store critical vendor invoice documents. The solution is accessible on a cloud-based platform that provides for mobile and remote access so that employees are able to interact with the solution anytime, anywhere. The eBA solution provides a very flexible platform that
can be further developed as needed to support the changing regulatory environment andย increased sophistication of the user base as the industry continues to mature and consolidate.