SOCAR runs SAP ERP for the enterprise processes and was struggling to create workflow and approval processes in Opentext for Purchase Orders created in SAP, especially the ability to create flexible rules, resulting in costly workflow developments and delays in the procurement cycle.
SOCAR replaced Opentext with eBA and implemented eBA Workflow and Document Management using the standard eBA SAP Integration and Content Server objects. POs are created in SAP, then transferred to eBA where based on a certain configurable rules approval workflows start. After all approvals are received, SAP is notified, the PO gets unlocked and the PO process can continue in SAP. Users are able to see the full audit trail leading to the creation of the PO by clicking a link within the SAP record or by going to eBA DM directly.
Time to Implement
Before eBA, it took IT 2 days to create or change a workflow in Opentext. With eBA, it takes a business analyst 1 hour, allowing SOCAR to create new processes or change existing ones faster and more easily. Overall, the implementation of eBA has greatly accelerated the PO approval processes and reduced the business reliance on IT’s time and resources.
“Our previous workflow application was too complex and difficult to use. With eBA, what used to take 2 days can be accomplished in one hour. eBA has given us the flexibility to easily adapt to our fast changing environment“
Aykut Arsoy – ERP Manager