To place orders for large quantities of equipment requires multiple levels of approval based on amount and value of the order. This process was completely manual and heavily paper- based, leading to delays in orders, lost documents and limited process oversight. It also required the end- users to interact with SAP screens by creating forms and logging-in for approvals while the SAP system by many was perceived as too complex or difficult to use.
Instead of creating purchase orders in the SAP system, Bilkom created an easy-to-use PO form in eBA Workflow Management. eBA enabled the automation of the various approvals by setting-up rules and policies. Certain end-users no longer required an SAP license/seat to view or approve a PO form. Through its SAP integration, eBA auto-updates SAP ensuring a timely SAP process from POs to FI.
Time to Implement
Bilkom has estimated time-savings of more than 50%. Additional benefits include less need for costly SAP user licenses, elimination of lost paper and increased insights and control over the sales order process.
“Our end-users didn’t like the SAP screens, so we’ve created our reports and forms in eBA because of its simplicity and ease-of-use“
Azade Cerkezoglu – Business Development & Corporate Communications Manager