Bilkom is the largest wholesale distributor of Apple and Asus products with over 4500 distribution points in Turkey. The company specialize in the wholesales distribution of computers, computer peripheral equipment and computer software.

Direct procurement


To place orders for large quantities of equipment requires multiple levels of approval based on amount and value of the order. This process was completely manual and heavily paper- based, leading to delays in orders, lost documents and limited process oversight. It also required the end- users to interact with SAP screens by creating forms and logging-in for approvals while the SAP system by many was perceived as too complex or difficult to use.


Instead of creating purchase orders in the SAP system, Bilkom created an easy-to-use PO form in eBA Workflow Management. eBA enabled the automation of the various approvals by setting-up rules and policies. Certain end-users no longer required an SAP license/seat to view or approve a PO form. Through its SAP integration, eBA auto-updates SAP ensuring a timely SAP process from POs to FI.

Time to Implement

40-160 hours


Bilkom has estimated time-savings of more than 50%. Additional benefits include less need for costly SAP user licenses, elimination of lost paper and increased insights and control over the sales order process.

Our end-users didn’t like the SAP screens, so we’ve created our reports and forms in eBA because of its simplicity and ease-of-use

Azade Cerkezoglu – Business Development & Corporate Communications Manager